The N.R.C.G.R. Method
Prevent conflict before it starts. Five moves to defuse tension, set boundaries without power struggles, and know when to hand off.
- ✓ Instructor guide and participant workbook
- ✓ Cheat sheet and pocket reference cards
- ✓ Conversation and scenario practice cards
- ✓ Educational posters and handouts
- ✓ Incident documentation template
- ✓ 30-day practice plan and quiz